Code of Conduct

Code of Conduct for registered migration agents​ .​​ Guidance documents on the operation of the Code have been prepared to assist RMAs: Guidance 1 for 1 March 2022 Code of Conduct for registered migration agents ​​ Guidance 2 for 1 March 2022 Code of Conduct for registered migration agents​ Guidance 3​ for 1 March 2022 Code of Conduct for registered migration agents​​​ ​​​​The key differences between the current Code and the former Code are set out in Key changes and updated definitions .​ Download the former Code of Conduct for registered migration agents​ . ​How the Code works​ ​ The Code sets out qualities and abilities registered migration agents (RMAs) must have to be on our Register. It also sets out requirements that you work with clients in a professional and ethical way. The Code guides how you: interact with your clients communicate your fees and charges keep records and handle client monies work with other agents work with any employees you may have respond if a client complains about you. If you breach the Code, the OMARA may discipline you. If the OMARA decides​ disciplinary action is warranted, the OMARA may do one of the following: caution you suspend your registration cancel your registration bar you from re-registering for a period of up to 5 years.